Vellum Wardrobe Terms of Service
These Terms are the agreement between you and Diorama Labs LLC (“we”, “us”), a New York limited liability company, for your use of Vellum Wardrobe (“Vellum”) and every service, feature and content we provide with it (the “Services”). By using the Services you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Services.
1. The Services
Vellum helps you organize a wardrobe and uses artificial intelligence to generate images and video from the content you provide. The Services run on our systems and through third-party providers, including Apple, sign-in providers, and the AI and hosting providers described in our Privacy Policy; their terms apply to their parts of the Services. We may add, change, limit or remove features and change or replace providers at any time, and a feature may be limited or withdrawn if a provider withdraws it. Features may differ by plan, device or region.
2. Eligibility and your account
You must be at least 18 years old — or the age of majority where you live, if that is higher. You need an account, you are responsible for what happens under it, and you must keep your sign-in to yourself. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and are not on any U.S. Government list of prohibited or restricted parties.
3. Your content, and photographs of people
“Your Content” is anything you provide to the Services. You keep whatever rights you already have in it. You are responsible for it and you promise you have the right to provide it.
When you upload a photograph of a person you promise you have the consent of everyone shown in it — to that image being altered by artificial intelligence and to the results being generated, stored and shown to you. Upload photographs of yourself, or of someone who has told you they agree. Do not upload photographs of a person who has not agreed, of a public figure, or of anyone under 18, and do not use the Services to create sexual, harassing, defamatory or deceptive images of anyone, or images meant to pass as real photographs of a real person doing something they did not do.
Our providers apply their own safety systems, and a request that trips them is refused.
4. What we may do with Your Content
By providing Your Content you grant Diorama Labs LLC and the providers that operate the Services a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and sublicensable license to host, store, copy, process, adapt, modify and create derivative works from Your Content and from Output, in order to operate, provide, secure and support the Services; to develop, test, train and improve the Services, our AI features and our models; and to comply with law and enforce these Terms. That may include review of Your Content by our staff for quality and safety. We do not use Your Content to advertise the Services without your separate agreement.
Deleting your account removes Your Content and Output from your account as the Privacy Policy describes. It does not undo what a model has already learned from them.
5. What the Services make
The images, video and other material the Services generate for you (“Output”) are made by our systems from Your Content. All rights in Output belong to Diorama Labs LLC. We grant you a personal, non-exclusive, non-transferable license to view, save and share Output for your own personal, non-commercial use. You may not sell, license or otherwise commercially exploit Output, use it to build or train any product or model, or present it as your own or anyone else's original work.
Output is not unique: the same or similar results may be generated for other people, and we make no promise that Output is original or protectable. Output can be wrong: it may depict clothing or bodies inaccurately and must not be relied on for fit, sizing, color or purchasing decisions.
6. Credits, subscriptions and purchases
Some features cost credits, bought through Apple's App Store, granted by a subscription, or given as a promotion. Credits are a license to use the Services and not your property; they have no cash value and are not transferable. Purchased credits do not expire. Promotional credits are offered on terms we set and may be limited, changed or withdrawn; creating more than one account, using another person's identity, or any other scheme to collect promotional credits, refunds or generations more than once is a breach, and we may cancel the credits and the accounts involved. A generation that fails is refunded in credits automatically.
Subscriptions renew automatically until you cancel them in your Apple account settings. All payments are made to Apple, and refunds are Apple's to give under the App Store's terms; we cannot issue them. Prices may change for future purchases, never retroactively. A test version distributed through Apple's TestFlight is for testing: purchases in it cost nothing, grant a limited test allowance, and carry over nothing.
7. Acceptable use
Do not use the Services to break the law; to infringe anyone's rights; to generate content that is sexual, violent, hateful or harassing; to depict minors; to impersonate anyone; or to resell, rent or share access. We enforce usage limits and may change them. Repeatedly requesting generations our providers refuse on safety grounds may pause your account.
The Services are for a person using them by hand, through the screens we ship. You may not use bots, scripts, scrapers or any other automated means to access the Services or create accounts; systematically retrieve, collect or copy content from the Services — including the models, backdrops, artwork and other material we provide — to build a collection, dataset or training set, or to train, test or benchmark any model; probe, bypass or interfere with our security, attestation, rate limits, credit checks or any other technical limit; reverse engineer, decompile or disassemble the Services or try to extract their source code, prompts or models; overload or disrupt the Services; or use them to build or support a competing product.
The Services may let you save content that belongs to others — images of clothing from retailers' websites — into your private wardrobe. That content belongs to its owners and is for your personal, private use inside the Services; do not publish or redistribute it.
8. What is ours
The Services, their design and code, and the content we provide inside them belong to Diorama Labs LLC or our licensors and are protected by copyright, trademark and other laws. We grant you a personal, limited, revocable, non-transferable license to use the Services on Apple devices you own or control, for your own use, under these Terms. Nothing here transfers any of our rights to you. Vellum and the Vellum logo are our trademarks.
9. Copyright complaints
If you believe material in the Services infringes your copyright, write to [email protected] with your contact details, identification of the work, where the material is, a statement that you believe in good faith the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act, and your signature. We remove infringing material and terminate repeat infringers.
10. Changes and ending the agreement
We may update these Terms. If a change matters we will say so in the Services before it applies to you, and continuing to use the Services after that means you accept it. You can stop at any time by deleting your account in the app (Settings → Profile → Delete my account). We may suspend or end your access if you break these Terms.
11. Disclaimers
The Services are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that any Output will meet your expectations.
12. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data. Our total liability to you for any claim is limited to the greater of the amount you paid us in the twelve months before the claim, or twenty-five US dollars. Some jurisdictions do not allow these limits, in which case they apply only as far as the law permits.
13. Indemnification
You agree to indemnify Diorama Labs LLC against claims, damages and reasonable legal costs arising from Your Content, from your breach of these Terms, or from your use of Output — in particular any claim by a person shown in a photograph you provided.
14. Governing law and disputes
Talk to us first. If you have a dispute with us, write to [email protected] describing it and what you want, and we will do the same if we have one with you. Both of us agree to try in good faith to resolve it, and neither will start a court claim until 30 days after that notice.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in New York, and you and we consent to their jurisdiction. Nothing here prevents either of us from bringing a claim in small claims court. To the extent the law allows, any claim must be brought within one year after it arises, or it is barred. We are not responsible for a failure or delay caused by events beyond our reasonable control.
15. Apple
Apple is not a party to these Terms and has no responsibility for the Services, and no obligation to provide support for them. If the app fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. We, not Apple, are responsible for maintaining and supporting the Services.
16. General
If any part of these Terms is unenforceable, the rest still applies. Our not enforcing a term is not a waiver of it. These Terms, with the Privacy Policy, are the whole agreement between us about the Services. We may assign them to a successor of our business; you may not. If you send us ideas or suggestions we may use them without any obligation to you. We may give you notices in the Services, by email to the address on your account, or by posting on our website, and you agree to receive them electronically. The sections on Your Content, Output, what is ours, disclaimers, limitation of liability, indemnification and governing law survive the end of this agreement.
17. Contact
Diorama Labs LLC · [email protected]